API unavailable

Incident Report for Tilkee

Resolved

Issue is now closed on Heroku's side : https://status.heroku.com/incidents/2242.

So our service is no longer under supplier's risk. Issue is resolved.

Posted May 12, 2021 - 18:59 CEST

Update

We are continuing to monitor for any further issues.

Posted May 12, 2021 - 18:04 CEST

Update

Issue has been identified. Our supplier Heroku is having trouble that have impacts on our services : https://status.heroku.com/.

We keep this issue on-going until the issue is closed on their side.

Posted May 12, 2021 - 18:02 CEST

Monitoring

API is available again. We are monitoring.

Posted May 12, 2021 - 17:47 CEST

Update

We are continuing to investigate this issue.

Posted May 12, 2021 - 17:45 CEST

Investigating

API is unavailable again. We are looking for the root cause.

Posted May 12, 2021 - 17:32 CEST

This incident affected: API.